Swipe down on the Apple TV remote and select the Subtitles option. Let us know if those steps help or if you've already tried those. On Netflix, for instance, you can remove them via a specially made menu option. Those steps are from this article: Customize the Apple TV Home Screen - Apple Support You can download any app again that you’ve purchased on the App Store, free of charge, but the data may not be restored." Select your preferred audio or subtitle options.
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